At Dubai-Fixit, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data in accordance with UAE laws.

1. Collection of Information

We may collect personal information from you when you engage with our services, such as when you request a repair service, contact our customer support, or visit our website. The types of information we may collect include:

• Name
• Contact information (e.g., email address, phone number)
• Address
• Payment details
• Device information (e.g., serial number, model)

2. Use of Information

We use the information collected from you for the following purposes:

• Providing and maintaining our repair services
• Communicating with you regarding your repair requests
• Processing payments and invoices
• Responding to inquiries and providing customer support
• Improving our services and website functionality
• Complying with legal obligations

3. Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

• Service providers: We may share your information with third-party service providers who assist us in delivering our services (e.g., technicians, payment processors).
• Legal requirements: We may disclose your information in response to legal requests or to comply with applicable laws and regulations.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server hosting, and restricted access to personal data.

5. Your Rights

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights or have any questions about our Privacy Policy, please contact us using the information provided below.

6. Changes to Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at:

Dubai-Fixit Appliance Repair Address: [Al Satwa, United Arab Emirates] Email: [[email protected]] Phone: [+971502180305]